Refund policy

Last updated: 15 October 2026

14-day right of withdrawal (all customers)

You can withdraw from your LifePlanner Premium subscription within 14 days of the conclusion of the contract (the day of the first payment), without giving any reason. Write to us at contact@lifeplnr.com, by post to Jason Chevalley, LifePlanner, Chemin de Marjovet C8, 1040 Échallens, Switzerland, or use the online withdrawal form.

Effects. We refund the first payment in full, without any deduction or fee, no later than 14 days after receiving your request, to the payment method you used. The subscription is cancelled at the same time and Premium access ends. Using Premium during these 14 days does not reduce the refund, and you are never asked to waive this right at checkout.

Later monthly payments are not refunded; you can cancel at any time, effective at the end of the period already paid.

For customers in Switzerland, this right is granted voluntarily. For EU consumers, it implements, and goes beyond, the right provided by Directive 2011/83/EU.

Full text and model form: terms of sale.